Dealer InteractionSo we're looking to buy a new Nautilus. Found 2 that fit the bill in the online inventory - both are dealer orders that haven't arrived yet. So I email the sales managers at both dealerships saying I see you have a vehicle on order and asking if it's for sale or already sold, asking price and if they're taking x plan. I included a screen shot including the vin.
First dealer - I can't see the vin. Send me the last eight characters. So I did. His response? That one is still at the plant. No shit Sherlock - how about answering my question?
2nd dealer - invalid email address. So I use the website chat and just ask if the vehicle is available. Let me get your number and I'll have a sales consultant call you. I don't want anyone to call me, if you can't answer a simple question then I'll call myself. Ugh.
Very frustrating. Now Deanh will come along to tell me how it's the customer's fault.Tue, 05 Apr 2022 19:57:10 +0000
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