LCD dash panels go off randomlyYes, also had the problem on my 2017 Ford Fusion Platinum (gas). The LCD screens on sides would go blank, along with the speedometer going to 0 even though I'm driving and the background lighting also going off.
It was a temporary event lasting ~3 seconds so I was never able to take a photo or video.
As far as dealership service experience, I'd say visit another one since I'm sure there is some sort of 'customer satisfaction program' about this.
I've had a different issue regarding my Sync 3 system map freezing often (but not all the time), and it helped to print out the various failures just like the photos above.Wed, 22 Apr 2020 13:06:25 +0000
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